CUSTOMER SUPPORT
VRX Ticketing System
Raise a ticket for any issues or service requests related to your flat. Our dedicated support team will address your concern and keep you updated until it is resolved.
Opens our secure support portal (Salesforce)
Quick Support
Raise your concern in just a few clicks.
Track Status
Stay updated on your ticket status.
Dedicated Team
Our team works towards a timely resolution.
Better Living Experience
Ensuring a safe, comfortable and happy community.
Your Home,
Our Responsibility
At VRX, we are committed to providing a seamless living experience. Use our ticketing system to report maintenance issues, service requests or any other concerns related to your flat. Our team will review your request and take the necessary action.
How It Works
Raise and track your service request in easy steps.
1. Raise a Ticket
Click the button and fill in the required details.
2. Get Confirmation
You will receive a t a ticket number via email/SMS.
3. We Take Action
Our team will review and process your request.
4. Track & Stay Updated
Check the status anytime in the support portal.
Faster Resolution
Get quick and organized support.
Transparent Process
Track every update in real time.
Accountability
Ensures all requests are properly handled.
Improved Living Experience
Helps us maintain a better and safer community.
Raise a Ticket Now
Click the button below to open our secure support portal and submit your request.