CUSTOMER SUPPORT

VRX Ticketing System

Raise a ticket for any issues or service requests related to your flat. Our dedicated support team will address your concern and keep you updated until it is resolved.

Opens our secure support portal (Salesforce)

Quick Support

Raise your concern in just a few clicks.

Track Status

Stay updated on your ticket status.

Dedicated Team

Our team works towards a timely resolution.

Better Living Experience

Ensuring a safe, comfortable and happy community.

WE ARE HERE FOR YOU

Your Home,
Our Responsibility

At VRX, we are committed to providing a seamless living experience. Use our ticketing system to report maintenance issues, service requests or any other concerns related to your flat. Our team will review your request and take the necessary action.

SIMPLE STEPS

How It Works

Raise and track your service request in easy steps.

1. Raise a Ticket

Click the button and fill in the required details.

2. Get Confirmation

You will receive a t a ticket number via email/SMS.

3. We Take Action

Our team will review and process your request.

4. Track & Stay Updated

Check the status anytime in the support portal.

WHY USE OUR TICKETING SYSTEM?
Faster Resolution

Get quick and organized support.

Transparent Process

Track every update in real time.

Accountability

Ensures all requests are properly handled.

Improved Living Experience

Helps us maintain a better and safer community.

NEED ASSISTANCE?

Raise a Ticket Now

Click the button below to open our secure support portal and submit your request.

We’re here to help you!